Useful Security Tips
Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
Select access codes that are not easily guessed and are not being used on other systems and services.
Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
Sign on to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
For more information about the security of the e-transactions, press HERE.
In compliance with the Regulation (ΕU) 260/2012 we would like to inform the following:
o As of 1.2.2016 the files that are exchanged between banks and businesses must be in XML file format in accordance with the ISO 20022 standard.
If you are sending payment orders and payroll files, for your communication with Alpha Bank, you may find instructions at www.alpha.gr/SEPA.